Date: 18 Jun 2025

Location:
KW

Company:
Alghanim Industries

Long Description Job Summary
To ensure a smooth, efficient, honest and accurate payment handling procedures for customers. The job roles include counting cash money, handling credit/debit card payments, and the sales of gift cards and Telly cards at the POS terminal. Guiding customers to delivery area/handing-over purchases to customers with highlighting refund & exchange policy.
Job Responsibilities
Customer Service

Acknowledges customers with greeting and smiling
Being constantly presentable, pleasant and friendly
Identifies & fulfils customer needs
Ensures all customers are treated equally with respect
Assists customers with packing when necessary/guides customer to delivery area
Takes extra care in handling customers’ purchases
Provides customers with accurate information
Ensures customer’s info. updated and offers forwarding invoices via email
Explains return & exchange policy

Sales

Obtains excellent and updated knowledge of all products & services
Being aware of all in-store promotions; discounts, credit, coupons and etc…
Promotes gift cards with focus on customer benefits
Promotes warranty programs highlighting its benefits to customers (if applicable)
Promotes Telly cards explaining features, options and benefits

Operations

Expedites customer payments effectively in an efficient manner
Applies all POS procedures as instructed by store management.
Maintains cash desk / packing area always clean and tidy
Follows organizational rules and regulations / Policy & Procedures
Follows company’s safety and security procedures
Handles cash/credit payments and accurately counts customers’ money
Counts and balances cash, credit slips, vouchers and coupons with total sales transactions at the end of the shift
Masters computer applications in finalizing customers’ payments

Candidate Requirements
Overall 1+ years of experience
Good English language
Good communication skills

Education Bachelor’s Degree