Solution Advisor Expert CX - UAE or KSA
hat we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
What you'll do:
As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.
- rovide deep solution-specific expertise to support new sales and adoption for key customers
- rovide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
- upport the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions
- valuate account qualification criteria to determine further investment in pursuing opportunities
- stablish yourself as a thought leader within the account team and fine-tune account strategy
- ollaborate with the team in creating overall themes and competitive differentiation
- onduct vigorous dry runs on strategic deals and customer engagements
- ransition engagement to implementation partner/ Services teams effectively
- ngage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal
- everage digital assets throughout the customer engagement, including demos, presentations, and other content
What you bring:
- rofessional experience with large software/IT organizations, preferably in a solution-specific segment
- AP product experience and/or 10 years + of relevant solutions/Lines of Business experience
- orking knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
- iewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success
- ocus on creating compelling storylines and themes for customer interactions
- bility to quickly understand customer business goals and ensure they are at the center of recommended solutions
- assion and energy in all customer interactions
Meet your team:
- ustomer Advocate: Collaborate to complement solution expertise and support customers
- lobal Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
- mplementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
- AP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.
Skills you’ll use:
- P
- rofessional Skills B
- usiness Acumen C
- ustomer Orientation E
- stablishing Trust I
- nfluencing Skills E
- ffective Communication
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise S
AP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
- Locations
- United Arab Emrirates
About Urban Ridge Supplies
Urban Ridge Supplies is a leading provider of durable, high-performance piping solutions in Karachi. We supply all types of pipes from PVC and HDPE to GI and steel meeting the demands of every sector with reliability and precision.Whether you're building homes, factories, or infrastructure, we ensure your piping needs are met with quality materials and professional service.
Already working at Urban Ridge Supplies?
Let’s recruit together and find your next colleague.