Callsign is a scaling tech company specialising in digital identity verification and fraud prevention solutions, serving regulated industries across the globe.
As part of our digital transformation roadmap, we are seeking a skilled Delivery Lead to oversee the planning, coordination, and governance of our software deployment process across platforms.

Role Overview

As Delivery Lead, you would own the end-to-end release management lifecycle, including planning, scheduling, and controlling software builds, ensuring that quality standards are met and risks are mitigated. This role acts as a vital bridge between Product, Engineering, QA, Security, and Operations, managing multiple release cycles across markets.

This role requires specialist experience in software release/deployment coordination, with strong technical fluency, but not necessarily hands-on coding.

Key Responsibilities

• Develop and manage a comprehensive release calendar in coordination with development squads, product managers, and QA leads.
• Coordinate all activities related to software releases across development, UAT, staging, and production environments.
• Establish and enforce release governance, including quality assurance gates, rollback protocols, and change management processes.
• Lead release readiness reviews, Go/No-Go meetings, and post-mortems.
• Manage release documentation, risk logs, sign-offs, and reporting for internal and regulatory stakeholders.
• Work with DevOps and Infrastructure to ensure CI/CD pipelines are aligned with release objectives.
• Champion automated release management tools and practices, aligning with security and compliance requirements.
• Ensure clear communication of release scope, timelines, dependencies, and change impacts across all stakeholders.
• Track release metrics and KPIs to continuously improve cycle time and deployment success rates.

Applications will close on Tuesday 26th August 2025

Requirements

Required Skills & Experience

Specialist Capabilities:

• 5–7 years of experience in Release Management, DevOps coordination, or software delivery roles.
• Strong knowledge of CI/CD tools (e.g. Jenkins, GitLab, Azure DevOps, or similar).
• Understanding of cloud-based infrastructure (AWS, Azure, GCP), containerisation (Docker/Kubernetes) and deployment pipelines.
• Experience working with distributed systems and multi-environment deployments (especially in regulated fintechs).
• Familiarity with risk, compliance, and secure development lifecycle (SDLC) in fintech or identity-related domains.

General Competencies:

• Project coordination skills and ability to manage cross-functional dependencies.
• Excellent verbal and written communication, including status reporting for senior management.
• Experience with Agile, Scrum, or SAFe methodologies.
• Comfortable working with distributed teams and across time zones.

Nice to Have

• Fintech or RegTech industry experience (especially in identity verification, KYC/AML, or fraud prevention).
• Knowledge of regulatory and data security frameworks in UAE and UK (e.g., ADGM, FCA, GDPR).
• Experience with ITIL release/change management.
• Familiarity with QA automation frameworks (e.g. Selenium, Postman, JMeter).

Benefits

• Relocation Assistance to Abu Dhabi including flights, accommodation & visa support for you and your dependents
• Annual airfare allowance for a return flight home
• Comprehensive medical insurance for you and any dependents
• 3 months full pay maternity leaves & 2 weeks full pay paternity leaves
• 25 days of annual leave + Callsign Bank Holiday (not included in holiday allowance)