Hostess
The hostess is responsible for delivering great service to all guests, being knowledgeable and professional in doing so. The hostess is mostly responsible for receiving and seating the guests and having good communication with service and kitchen team members about the guests.
Greet guests politely and enthusiastically as they enter the restaurant
Courteously and consciously guide guests to their assigned tables
Monitor guest waiting lists and estimate guest wait times
Record and monitor reservations
Must be able to effectively communicate both verbally and written, with all level of team members and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by team members and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Experience Needed
Reading, writing and oral proficiency in English and Arabic
Excellent communication and organization skills;
Working computer skills and knowledge
Able to work calmly & confidently under pressure
Required Skills
Tools
Microsoft Office
Soft skills
Team Player, Communication Skills
Values
Integrity, Accountability, Fun, Care, Inclusive
Benefits
Staff accommodation, Staff transportation, Learning & development programmes, Career development, Length of service benefits, Incentive plans
- Locations
- Bahrain
About Urban Ridge Supplies
Urban Ridge Supplies is a leading provider of durable, high-performance piping solutions in Karachi. We supply all types of pipes from PVC and HDPE to GI and steel meeting the demands of every sector with reliability and precision.Whether you're building homes, factories, or infrastructure, we ensure your piping needs are met with quality materials and professional service.
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