# Restaurant Supervisor

**Company:** Urban Ridge Supplies
**Location:** Al Ain

The Restaurant Supervisor is responsible for supporting the Restaurant Manager in ensuring the **smooth, efficient, and profitable operation of the restaurant** while maintaining Ladurée’s brand, service, and operational standards.

**Key Responsibilities:**

- Oversee daily restaurant operations and ensure compliance with Ladurée standards.

- Ensure excellent customer service, manage complaints, and maintain guest satisfaction.

- Supervise, train, support, and evaluate restaurant staff, including schedules and performance.

- Ensure proper sequence and quality of service from guest arrival to checkout.

- Monitor food preparation, hygiene, health & safety, HACCP, and sanitation standards.

- Manage inventory, stock levels, food wastage, and equipment maintenance.

- Supervise cash handling, billing, POS transactions, and daily financial reports.

- Support the Restaurant Manager in achieving sales, profitability, labor cost, and food cost targets.

- Maintain high standards of grooming, personal presentation, and professional conduct.

- Promote teamwork and effective communication between FOH, BOH, Warehouse, Lab, and other departments.

- Ensure all employees understand and follow company policies, SOPs, operational procedures, and compliance requirements.

- Maintain a clean, safe, organized, and professional working environment.

- Participate in company training and continuously develop job knowledge and skills.

[Apply for this position](https://jobs.urbanridgesupplies.com/jobs/8289086-restaurant-supervisor/applications/new)